February 2025, New Delhi : The Westin Sohna Resort and Spa is delighted to announce the appointment of Utsa Majumder as its new General Manager. A dynamic and visionary leader, Utsa brings over two decades of experience in luxury hospitality, distinguished by her expertise in operational excellence, guest-centric service, and strategic leadership.
An alumna of St. Xavier’s Institution, Kolkata, Utsa began her hospitality journey with Hyatt Hotels, dedicating nearly two decades to honing her craft across diverse leadership roles. Her career spans key assignments at Hyatt Regency Kolkata, Hyatt Regency Pune, Park Hyatt Goa Resort & Spa, Hyatt Place Hampi, and Hyatt Regency Dharamshala Resort, among others. Before joining The Westin Sohna Resort and Spa, she served as General Manager at Hyatt Regency Dharamshala Resort, where she played a pivotal role in positioning the property as a premier luxury retreat.
Utsa is a passionate advocate for tourism and women in hospitality. As president of the Himachal Pradesh WICCI Hospitality and Tourism Council, she spearheaded initiatives to promote tourism and empower women in the industry. Her accolades include being named among the Top 20 General Managers of 2024 by Hospitality Tip of the Day and receiving the General Manager of the Year 2024 award from the Hospitality Excellence Awards.
In her new role, Utsa is dedicated to fortifying The Westin Sohna Resort and Spa’s position as one of India’s distinguished luxury wellness destinations. She envisions elevating the resort into a sanctuary of well-being, seamlessly integrating immersive guest experiences, sustainability-driven initiatives, and exceptional hospitality. Renowned for her people-first leadership, she firmly believes that people are the heart of hospitality and that genuine care is the cornerstone of lasting success.
Welcoming her to the team, Rahul Puri, Cluster General Manager, The Westin Gurgaon, New Delhi & The Westin Sohna Resort and Spa, said:“Utsa’s expertise in luxury hospitality and strategic vision make her a valuable addition to The Westin Sohna Resort and Spa. Her leadership will bring fresh perspectives, further strengthening the resort’s position as a sought-after wellness retreat and redefining guest experiences and excellence.”
Expressing her enthusiasm on her new role, Utsa Majumder, General Manager, The Westin Sohna Resort & Spa, said:
“I am thrilled to join The Westin Sohna Resort and Spa, a destination celebrated for its tranquil landscapes and world-class hospitality. I look forward to working with the talented team to craft exceptional experiences that embrace wellness, sustainability, and luxury.”
Outside of work, Utsa enjoys traveling, exploring diverse culinary cultures, and immersing herself in books and music. A devoted daughter, she cherishes time with her family and credits their unwavering support as the foundation of her success.
With Utsa at the helm, The Westin Sohna Resort and Spa embarks on an exciting new chapter, reinforcing its commitment to innovation, well-being, and impeccable service.