Bengaluru, Nov 19: India’s Global Capability Centre (GCC) ecosystem is at a pivotal juncture, and the leaders shaping its future are set to converge in Bengaluru. The Economic Times Global Capability Centres Annual Conclave returns on November 26, 2025, at Sheraton Whitefield, bringing together over 400 delegates and 50+ industry leaders to address the defining question: how can Indian GCCs be future-proofed for breakthrough innovation and global leadership?
Themed “Future-proofing Indian GCCs”, the flagship event will feature 12 power-packed sessions across four key tracks—Leadership, Technology, Trade, and Talent. Attendees will gain actionable insights on integrating AI, building innovation pipelines, evolving talent strategies, and transitioning from operational excellence to strategic ownership.
Visionary leaders driving India’s GCC transformation, including Anahita Tiwari (MD & Head, Morgan Stanley India Global Centers), Michael Mustian (India Country Chair, ExxonMobil), Veda Persad (Head, Northern Trust India GCC), and Amit Kalra (Head, Swiss Re GCC), will share their expertise. Senior executives from Siemens, Fidelity International, Caterpillar, FIS, and Chubb will reveal playbooks for turning GCCs into global innovation engines.
With over 1,580 GCCs employing more than two million professionals, India has emerged as the world’s leading GCC destination. These centers now go beyond operational support they drive product engineering, AI development, and digital transformation for Fortune 500 enterprises worldwide.
The next phase for India’s GCCs demands a shift from steady progress to game-changing innovation, from service delivery to global problem-solving, and from operational support to ecosystem leadership. The conclave provides a platform for decision-makers to exchange strategies on resilience, sustainability, and next-generation capabilities.
For the first time, the conclave will host the ET GCC Annual Awards, recognizing organizations and leaders pioneering innovation, sustainability, and talent development. These independently evaluated awards spotlight the individuals and enterprises shaping the next chapter of India’s GCC success story.
“India’s GCC ecosystem is no longer just supporting global enterprises—it’s actively shaping their future,” said Amit Kumar Gupta, Business Head, ETB2B. “This conclave will spotlight the leaders and innovations driving that transformation, while our inaugural awards celebrate the visionaries making it happen. Our goal is to equip leaders with insights to build resilient, innovation-led, and globally influential organizations.”
Building on last year’s strong response, this edition promises deeper engagement, bolder conversations, and practical takeaways that GCC leaders can implement immediately.