05tn September 2025: Azmarq Technovation, one of the renowned omnichannel communications and AI-powered solutions providers, has expanded its services in Dubai, a milestone in its global expansion plan. The growth consolidates the firm’s presence in the Middle East, enabling it to serve an expanded global clientele base. As part of the move, the firm has introduced Baynix.ai, in Dubai, an omnichannel platform (WhatsApp, SMS, RCS) powered with AI, analytics, and compliance functionalities
The newly launched, Baynix.ai, will enable businesses in the MENA region, as well as across the world, to improve engagement and achieve a higher ROI from a single dashboard. As a gateway to the MENA market, Dubai allows the company to deliver cutting-edge WhatsApp Business API, RCS, and AI-based customer engagement solutions. The company is investing strategically in infrastructure, compliance requirements, and alliances with regional telecom operators in order to position itself as a force to be reckoned with in the region. The organization has gone in for the procurement of local talent in business development, customer service, and technical roles while employing its current leadership to drive strategic implementation.
With a robust presence in India, Azmarq has empowered more than 700+ businesses across various industries such as retail, fintech, healthcare, logistics, and e-commerce. Its solutions empower brands to unleash rich messaging, automation, and AI analytics to enhance customer experiences and rationalize their communication workflows. The Dubai expansion will not only enable regional companies to take advantage of secure and scalable customer communication but also establish Azmarq as a world leader in AI-powered business messaging.
Mr. Imteyaz Ansari, founder of Azmarq Technovation Pvt. Ltd., said at the new office inauguration in Dubai, “We are thrilled to extend to the Dubai market, tapping the dynamic business environment and rapid technological transformation. Aqueel Ansari, my co-founder, and I have looked at this for a very long time, and this expansion is a strategic step towards establishing our presence in the global market. With our AI-driven, omnichannel communications solutions, we aim to scale businesses in the services space, unlocking customer engagement like never before.”
To address the unique needs of the Middle East market, Azmarq is introducing Arabic language support and local payment integrations. The brand developed compliance-driven communication solutions for the GCC, Saudi Arabian, and UAE markets. The company’s major benefit arises from the multi-channel platform with WhatsApp, SMS, Google RCS, and AI chatbots, which provide businesses with high ROI and engagement.
“Dubai is the perfect gateway for us to demonstrate our capabilities in WhatsApp Business API, RCS, and SMS solutions. It’s a multi-cultural and digital economy that perfectly fits our vision of empowering brands to engage with their customers in real time across several channels and languages. We expect to collaborate with business houses, telecom players, and digital-focused companies in the region to innovate and set new benchmarks of business communication,” Mr. Ansari added.
With this acquisition, Azmarq reiterates its commitment to innovation and digitalization, enabling companies in the Middle East region to access cutting-edge, secure, and efficient communication solutions.